Hotel Capitol

This hotel is situated in a squalor environment, with terrible traffic on peak and sometimes off-peak hours. Though the hotel claim that they are new, less than two years old. The facilities are lacking, like not having a standard mirror in each room, no ironing board. I don't want to preempt, but l hope the hotel would keep a high maintenance culture to maintain a quality standard of the facilities, which appears to be deteriorating fast than one can imagine. The mattresses are too hard and uncomfortable to sleep on. The complementary breakfast does not provide you with a variety of food to select from. It is restricted to only one choice of food.  The hotel has an attitude of not honouring whatever you paid for online. I paid for an executive city view room but was offered a room with a lower standard than what l paid for.  The hotel does not provide a good customer satisfactory experience. l was treated as a less-priority guest than those who paid directly at the hotel. In that case, ********* has to review this hotel or take them off the list of their hotels. It is deceiving not to receive the offer l paid for. I feel cheated and unappreciated. 

Good place, but can be better. Should do better. Food is good, but the booking place is not so cool. Getting receipts for your stay is poor as it seems you're no longer of value to them once you check out. Great kitchen and reception staff.

Very nice hotel with great staff. The workers are hardworking and genuinely care about your needs in what they are doing. I really enjoyed my stay. I was visiting on a business trip and felt very comfortable. The hotel met my needs.

Amazing place to be, the ambience is superlative, full of amazing staff, security top notch and great environment. I will love to spend the hotel my next home. Nice experience for the first time. Keep it up, hotel capitol

Great breakfast options. Neck soothing pillows. Amazing room ambience. Attentive staffs. No discrimination. Willingness to proffer help… Welcoming smiles by the staffs.. Receptive surroundings. Thanks a lot.

This is the hotel to stay at. I have stayed at this hotel many times and the the high quality of service and attention I got starting from the security, reception etc, was excellent and professional. This is the example of "what I ordered for verse what I got". I will not forget the taste of their food and I can't wait to go back there because thy keep improving.

The customer service is great, clean environment. The food is quite nice too... Laundry service too. I love the peace and quiet in the hotel, no unnecessary noise. Nice and neat looking staffs ... Very respectful people. I will keep recommending this place.

I spent two nights there the experience was mind blowing I enjoyed every moment there. The food was very good the facility is great with everything working perfectly well, The staff are very nice and welcoming. I will love to come back again.

Compared to other hotels we've visited, it was definitely worth the price. It is clean, they have really great food, good customer service and really nice ambience. The kids really loved it. We'll definitely be coming back again. Kudos to the management.